This book offers to solve the UK productivity conundrum, dramatically improve health and care services while reducing their cost, and much more. And it is no promise or dream; it is evidenced by those who have followed John’s prescription to change the way they think about management.

Beyond Command and Control exposes the fallacies in command-and-control management (and they are not what people expect them to be). It also gives practical illustrations of what it has taken for leaders of service organizations to cross a management-thinking Rubicon. The results are compelling, and the means unusual.

ISBN:- ISBN 10: 152723956X / ISBN 13: 9781527239562